Privacy Policy

Last updated: March 19, 2026

This Privacy Policy describes Plan: B Cleaning’s policies and procedures on the collection, use, and disclosure of your information when you use our website and services. It also explains your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Company

“Plan: B Cleaning,” “We,” “Us,” or “Our” refers to Plan: B Cleaning.

Website

Website refers to Plan: B Cleaning, accessible from https://planbcleaning.com/.

Other Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party.
Cookies are small files placed on your device.
Device means any device that can access the Service such as a computer, cellphone, or tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service Provider means any third-party company or individual who processes data on behalf of the Company.
Usage Data refers to data collected automatically.
You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Personal Data

While using our website or requesting services, we may ask you to provide personally identifiable information, including:

Name
Email address
Phone number
Address (street, city, state, ZIP code)
Details related to cleaning services requested

Usage Data

Usage Data is collected automatically and may include:

IP address
Browser type and version
Pages visited
Time and date of visit
Time spent on pages
Device identifiers and diagnostic data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Improve website functionality
Analyze traffic and user behavior
Enhance your experience

You can disable cookies in your browser settings, but some parts of the website may not function properly.

Use of Your Personal Data

Plan: B Cleaning may use your personal data to:

Provide, operate, and maintain our services
Schedule appointments and respond to inquiries
Send confirmations, reminders, and service updates
Provide customer support
Send promotional or marketing communications (you may opt out at any time)
Improve our website, services, and marketing performance
Comply with legal obligations

SMS & Communication Consent (A2P 10DLC Compliance)

By providing your phone number through our website forms, requesting a quote, scheduling a service, or otherwise contacting Plan: B Cleaning, you expressly consent to receive text messages (SMS/MMS), phone calls, and emails from us regarding:

Service inquiries and quotes
Appointment confirmations and reminders
Service updates and follow-ups
Billing notifications
Promotional offers and marketing messages (if opted in)

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply based on your mobile carrier.

You may opt out of receiving text messages at any time by replying:

STOP to unsubscribe
HELP for assistance

Once you opt out, you will no longer receive SMS communications from us unless you opt back in.

No Sharing of SMS Data

We do not sell, rent, or share your phone number or SMS consent data with third parties or affiliates for marketing purposes. Your information is used solely to communicate with you and provide services.

Data Collection for SMS Communications

When you opt in to receive SMS messages, we may collect and store:

Your phone number
Consent timestamp and method (such as form submission)
Message interaction data (delivery, responses, etc.)

This data is used strictly for communication and compliance purposes.

Sharing of Your Personal Data

We may share your personal information in the following situations:

Service Providers: With vendors who help us operate our business (CRM systems, scheduling tools, payment processors, marketing platforms)
Business Transfers: In connection with a merger, sale, or asset transfer
Legal Requirements: If required by law or in response to valid legal requests

We do not sell your personal information.

Third-Party Service Providers

We may use third-party tools and platforms to support our operations, including:

CRM and scheduling systems
Payment processing providers
Email and SMS communication platforms
Website analytics tools

These providers are required to safeguard your data and only use it to perform services on our behalf.

Retention of Your Personal Data

We retain personal data only as long as necessary to:

Provide services
Maintain business and legal records
Resolve disputes and enforce agreements

Transfer of Your Personal Data

Your information may be transferred to and maintained on servers located outside your state or country. We take reasonable steps to ensure your data is protected.

Security of Your Personal Data

We implement appropriate security measures including:

SSL encryption
Secure data storage
Access controls

However, no system is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights to:

Access your personal data
Request corrections or deletion
Opt out of marketing communications

To exercise your rights, contact us using the information below.

Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal data from children under 13.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Website: https://planbcleaning.com/